Privacy Policy

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Privacy Policy

 

This privacy policy sets out how Premium-hijab (collectively referred to as “Premium-hijab”, “we” or “our”) treats personal data. This Privacy Policy describes our practices with respect to the collection, use and protection of personal data that you provide through our websites, applications, forms, devices, products or brand pages on social networks or otherwise (collectively referred to as " platform"), or when you interact with us at our premises, including our offices and retail outlets. This privacy policy also explains your rights and the choices available to you regarding the use, access, updating and correction of your personal data.

 

By providing us with your personal data and/or continuing to access the Platform and accepting the Terms of Use, you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy.

 

Collection of personal data

 

As part of your dealings with us, we may ask you to provide information about yourself or another person for the purposes set out in this Privacy Policy. We only collect personally identifiable information ("Personal Data") that is specifically and voluntarily provided by you.

 

In your interaction with us or by continuing to access or use the Platform, we may collect Personal Data, including but not limited to your name, phone number, email address, postal address , your social media profile, images (including photographs) information in audio and/or video format, closed circuit television (CCTV) and security recording, personal preferences and shopping habits, purchase history, transaction information, payment information, user-generated content, location, device information, Internet Protocol (IP) address, website or application usage information, information collected through the use of cookies and other information permitted by applicable laws.

 

In cases where we collect or use your geolocation data or any other personal data in connection with the provision of additional products and/or services, we are not required to provide notices to you or obtain your prior consent, except contrary provision of applicable laws.

 

If you provide us with personal data about other people, you represent and warrant that they have appointed you to act on their behalf and agree that you can:-

Give consent on their behalf to the processing of their Personal Data;

Receive on its behalf any notification relating to data protection; And

Guarantee that you have obtained their consent for us to store their personal data, or that you have the right to authorize us to process their personal data.

 

 

In the event that you are a minor (i.e. persons under the age of 18) and intend to provide us with your personal data, you hereby confirm and acknowledge that you have obtained consent of your parent or legal guardian to be bound by this Privacy Policy.

 

Cookies and other tracking technologies

 

Cookies (small text files placed on your device) and similar technologies may be used on certain pages of the Platform to enable us to streamline your experience using the Platform, to enable efficient delivery of the Platform -form and to help collect usage and performance data. . Cookies allow us to help us recognize when you return, store your preferences and personal settings, allow you to log in, prevent fraud and analyze the performance of the Platform.

 

We may also use small pieces of code called "web beacons" or "clear gifs" to collect anonymous, aggregate advertising statistics such as counting page views, promotion views, or ad responses. A web beacon is an electronic image called a single pixel or clear gif. Web beacons can recognize certain types of information, such as a user's cookie number, the time and date of a page view, and the description of the page on which the web beacon is placed. These web beacons can be used to send cookies in accordance with our cookie policy. These cookies, web beacons and clear gifs may come from third parties.

 

We may further use cookies for the following purposes:-

Improving the security of our systems;

Storing your personal preferences and providing personalized services to you; And

To help us understand how people use these services and to improve them.

 

 

If you access our websites or applications with your login credentials via a social network ID, or if you otherwise agree to associate your account on our websites and/or applications ("Account") with this account, we may receive personal data about you from the operator of that account in accordance with its terms of use and privacy notice. This allows us to establish your account and tailor our products and/or services to your needs. We may add this to data we have already collected from you through other aspects of our websites and/or apps.

 

You can choose to accept or reject the use of cookies, including cookies associated with the Platform, or indicate when we set a cookie. You may refuse the use of cookies by selecting the appropriate setting on your browser. However, if you select this setting, you may not be able to use all features of the Platform. After the end of the visit to the Platform, you can always delete the cookie from your system if you wish.

 

Cookies and other tracking technologies may also be used to support analytics by other third parties.

 

By continuing to access or use the Platform, you consent to our use of cookies and other similar technologies in accordance with this Privacy Policy.

 

 

Source of personal data

 

The personal data collected, used and processed by us comes from entirely legitimate and transparent means, including, but not limited to:-

 

Your access to or use of the Platform;

When you fill out purchase orders, requests or requests for our products and/or services;

Any email or correspondence we receive from you;

In conversations between you and our representatives;

When you complete requests or forms for transactional or other purposes;

When you participate in an event, sweepstakes or contest organized by us or indirectly through a third party;

When you respond to surveys we send to you for research purposes;

Loyalty or rewards program;

Sponsorship Program ;

Video or recordings of events and/or activities at our premises, including our offices and retail outlets;

Authorized third parties, including, but not limited to, credit reporting agencies, regulatory and enforcement agencies, and other government entities;

Our contractors, business partners and related entities;

Marketing service providers or partners; And

Mailing Lists.

Purpose of collecting personal data

 

We may collect, use and process your personal data which includes, but is not limited to, the following purposes:-

 

To administer your Account;

To provide our products and services to you;

To process any orders you place with us;

To process payments and prevent fraudulent transactions;

To inform and update you on the delivery of products and/or services;

To offer you a loyalty or rewards program;

To offer you a referral program;

To award points as part of a loyalty or rewards or referral program;

To enable us to provide, facilitate, run, customize and improve the Platform to meet your current and future needs;

To help us understand and develop a personalized user experience based on your preferences, behavior and activities;

To contact and communicate with you;

To respond to your requests or complaints, and to provide customer support;

To resolve disputes or investigate any complaint you have made or filed against you;

To prevent, detect or investigate any potential violation, illegal activity or prohibited content on the Platform;

To monitor and analyze your use of the Platform;

Research, evaluate and develop the Platform;

To promote or communicate information, updates and news about the Platform or our new products and services, our affiliates and other third parties, and such communications may be initiated by us or by third parties;

To deliver online behavioral advertising (i.e. to show you online advertisements for products and/or services that may be of interest to you based on your past behavior, and to show you advertisements and content on social media platforms);

For use in, to provide and/or to improve the Platform, contests, promotions and/or market research you choose to participate in, bill and payment processing, and customer profiling activities regarding the Platform ;

For internal functions such as marketing effectiveness assessment, market research, statistical analysis and modeling, reporting, auditing and risk management;

To develop, display, measure and track advertising (including but not limited to Platform content, surveys and promotions or our new products and services, affiliates and other third parties), and to collect information about you and how you interact with it when using the Platform;

To maintain our operations or customer relationship management systems;

To maintain and maintain customer or business records and development in the normal course of business;

For our internal record keeping;

For the prevention and detection of crime;

To conduct customer due diligence, to verify your identity, to monitor, detect and deter unauthorized or fraudulent use or abuse of the Platform;

For the preparation and execution of all documents, agreements and/or contracts necessary for the Platform;

For the general operation and maintenance of the Platform;

The purposes specifically provided for in any particular product and/or service offered by us;

To enforce and exercise the rights set forth in this Privacy Policy or the Terms of Service; And

To meet any legal or regulatory requirements relating to any business transactions, our conduct of business or business, or our provision of products and/or services, and to disclose as required by any law, regulation, directive, court order, statute, guidelines, circulars or codes applicable to us or any member of our group of companies from time to time

 

Consequences of refusal or omission to provide personal data

 

Unless otherwise stated, any personal data provided to us is entirely voluntary in nature and you are under no obligation or coercion to do so. However, in certain circumstances, if you do not provide us with your Personal Data described in this Privacy Policy, we will not be liable for any consequences arising therefrom:-

 

The inability for us to provide you with the products and/or services you have requested, either at the same level or not at all;

Our failure to provide you with information about products and/or services that you may want, including information about special discounts or promotions, or our new products and/or services;

The inability for us to tailor Platform content to your preferences and experience of using the Platform may not be as enjoyable or useful;

The impossibility of carrying out commercial transactions in relation to the Platform; And

Failure to comply with any law, regulation, guideline, court order, statute, guideline and/or code applicable to us.

 

Disclosure of personal data

 

In order for us to fulfill the purposes listed above, personal data may be disclosed to the following categories of parties, but not limited to:-

 

Our employees, partnerships, joint ventures, contractors or third party service providers, third party management companies, contractors or other parties we deem necessary to facilitate your relationship with us;

Our vendors, consultants, marketing partners, research companies and other service providers or business partners, including but not limited to:

Payment processors and facilitators;

Background check and anti-money laundering service providers;

cloud storage providers;

Marketing partners and marketing platform providers;

Data analytics providers;

Research partners;

Fleet and merchant partners; And

Insurance and financing partners;

Our holding company, subsidiaries or related companies, including those incorporated subsequently and/or any member of our group of companies;

Our auditors, consultants, lawyers, accountants or other financial or professional advisors appointed in connection with our business;

Any person, governmental authority, statutory authority, industry regulator or other relevant third party whom we are compelled or required to do under any law, or if we believe in good faith that such disclosure is necessary to protect and/ or defend our rights and interests or in connection with an investigation of fraud, counterfeiting, hacking, tax evasion and evasion or any other illegal activity; And

Any person under an obligation of confidentiality to whom they have agreed to keep confidential the information that we have agreed to fulfill our obligations to you.

 

 

Third parties are legally responsible for processing personal data in accordance with the principles we have specified. Third parties are also legally responsible for securing personal data at an appropriate level of security under applicable data protection laws and widely accepted industry standards.

 

Personal data may also be disclosed to third parties with the consent of the data subject.

 

If we or our business are acquired by or merged with another entity, or if there is a proposed acquisition or merger, personal data may be transferred to that entity as part of the merger or acquisition. proposed or actual.

 

Protection of personal data

 

We ensure that all appropriate confidentiality obligations and technical and organizational security measures are in place to protect the confidentiality and security of your personal data collected by the various methods described in this privacy policy in order to prevent any access unauthorized, unauthorized or unlawful modification, disclosure or processing. of such information and data, and the accidental loss, destruction or damage to such information and data. These efforts include, but are not limited to:-

 

Store your personal data in systems protected by secure networks and operating environments that are not accessible to the public and are only accessible to our employees in the performance of their official duties and to authorized third parties who are contractually bound to take reasonable steps to keep your personal data secure;

Regularly monitor our systems for possible vulnerabilities and attacks, and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures; And

Verify the identity of users before they can access the personal data we maintain about them.

 

Compliance with these provisions will be required of any authorized third party who can access the Personal Data as described above.

 

Your rights

 

In relation to the personal data you have submitted to us, you have the right at any time to:-

 

Request access to your personal data in our records;

Request correction of your personal data in our records in the event that the information is inaccurate, misleading, outdated or incomplete when validating and verifying the new information provided;

Request to stop processing your personal data for marketing purposes;

You object to the processing of your Personal Data, request to restrict or limit the processing of your Personal Data, or request the portability of your Personal Data;

Withdraw your consent so that we can continue to process your personal data; And

Complain to a data protection authority about our collection and use of your personal data.

 

 

With respect to requests to access or correct your personal data in our records, or to stop processing your personal data for marketing purposes, such requests must be made in writing and accompanied by the submission of the relevant documents required. in person from time to time at the address listed in the Contact Us section below. We will only make appropriate corrections based on the updated information you provide to us. Upon request and if practical, we will remove identifying information from our current operating systems. Your request may also be subject to the payment of fees in accordance with applicable legal requirements.

 

You can ask us to delete your personal data and we will use commercially reasonable efforts to honor your request. However, please note that we may be required to retain such information and not delete it (or retain such information for a certain period, in which case we will only comply with your deletion request after we have satisfied these requirements). When we delete information, it will be deleted from the active database but may remain in our records. We may also retain your information for fraud prevention and detection or similar purposes.

 

Retention of personal data

 

The personal data you submit to us will only be kept for as long as necessary to fulfill the purposes for which it was collected or as permitted by applicable laws.

 

Although our systems are designed to perform data deletion processes in accordance with the guidelines above, we cannot promise that all data will be deleted within a specific time frame due to technical constraints. When we no longer need to use your personal data, it is deleted from our systems and records or anonymized so that you can no longer be identified from it.

 

International transfers of personal data

 

To provide our products and services, we may process and store your information on servers located in Malaysia or other jurisdictions where we deem it appropriate or desirable, unless otherwise required by applicable laws. The levels of data protection in other jurisdictions may not fully meet the requirements of data protection laws in CANADA, but all such transfers are made in accordance with the requirements of applicable laws.

 

Links to other websites or applications

 

The Platform may contain links to and from the websites or applications of our partner networks, advertisers and other third parties. If you click on a link to one of these websites or applications, you will leave the Platform and be redirected to the website or application you selected. As we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will follow the same privacy practices as we do. We encourage you to review the privacy policy of those websites or applications before providing any personally identifiable information.

 

We may also offer you the possibility to use your social media connection. If you do, please be aware that you are sharing your profile information with us based on your social media platform settings. We encourage you to visit the relevant social media platform and review its privacy policy to understand how your personal data is shared and used in that context.

 

Social media and user-generated content

 

Some of our websites and applications allow users to submit their own content. Remember that any content submitted to any of our social media platforms may be seen by the public, so you should be careful when providing certain personal data, e.g. financial or contact information. We are not responsible for actions taken by others if you post personal data on our social media platforms and we recommend that you do not share such information.

 

Marketing and promotions

 

We may use your personal data to market our products, services, events or promotions, as well as those of our partners, sponsors and advertisers. We may communicate this marketing to you by post, phone call, email, short message service (SMS), social media and/or any other appropriate communication channel. If you wish to unsubscribe from the processing of your personal data for marketing and promotional purposes, you can click on the “unsubscribe” link in the email or message you receive from us. Alternatively, you can also update your preferences in the settings of our websites and apps or contact us directly at the email address listed in the Contact Us section below. Please note that once we have received your unsubscribe request, it may take up to fourteen (14) business days for us to process your request and reflect it in our systems. Therefore, you may still receive marketing communications during this time.

 

Language

 

In the event of a conflict between the English and French versions of this Privacy Policy, the French version shall prevail.

 

 

Privacy Policy Changes

 

We shall have the right to modify, update and/or amend this privacy policy at any time. We will take reasonable steps to ensure that changes to this Privacy Policy are communicated by posting any changes prominently on the Platform and in other places we deem appropriate for a reasonable period of time. Changes to this Privacy Policy will be effective immediately once posted on any of the Platforms, unless otherwise specified. Your continued access or use of the Platform after any changes indicates your consent to the practices described in the revised Privacy Policy. If you do not agree, you must immediately stop using the Platform. We encourage you to periodically review this Privacy Policy to be aware of any relevant changes, particularly before providing any information to us.

 

  Contact us

 

If you have any comments or questions regarding this privacy policy, the way we process your personal data, or would like to exercise any of your rights above, pleasecontact us here.